Articles tagged with 'Customer Experience' | Emirates

Dubai, UAE, 25 April 2024: Furthering Dubai's commitment to accessible travel and to raise awareness of autism, Emirates invited 30 UAE families with neurodiverse children to have a real check in experience and familiarisation flight on the 24 …

To all our valued customers,This week has been one of the toughest for Emirates operationally, as record storms hit the United Arab Emirates.I would like to offer our most sincere apologies to every customer who has had their travel plans disrupted …

DUBAI, UAE, Thursday 4 April 2024: Emirates will be expanding its schedules across the region with 19 additional flights during the upcoming Eid Al Fitr holiday period.This year, more than 150,000 customers are expected to fly with the airline …

Dubai, UAE, 3 April 2024: Marking the end of the holy month of Ramadan, Eid al Fitr is expected to begin on 10 April, and Emirates will honour the occasion with an array of regional flavours onboard, traditional Eid dishes in the lounges, and new …

Dubai, UAE, 1 April 2024: Furthering Dubai's commitment to accessible travel and in time for World Autism Awareness Day on 2 April; Emirates has achieved a Certified Autism Center™ Designation for all of its Dubai Check In facilities - Emirates City …

Dubai, UAE, 27 March April 2024: Celebrating the occasions of Easter in March and Orthodox Easter in May, Emirates will be serving traditional lamb and an array of chocolate desserts in the lounges, hot cross buns and Easter bread onboard, sweet …

Dubai, UAE, 22 Mar 2024: This week Emirates was crowned the global winner of the ‘Best Inflight Entertainment Award’ in Airline Ratings 2024 Airline Excellence Awards, announced online.Emirates scooped the top award for inflight entertainment …

Dubai, UAE, 21 Mar 2024: From the 25-31 of March, Emirates invites customers to savour the flavours of Sakura onboard flights from Dubai to Japan, with special desserts, Kaiseki cuisine and dedicated Japanese content on ice.Sakura, the enchanting …

Dubai, UAE, 20 Mar 2024: On 24 and 25 March, Emirates will be celebrating the most colourful festival in the world, wishing customers a happy Holi onboard select flights to India with refreshing Thandai drinks and sweet Holi treats.Emirates’ …

Dubai, UAE, 8 Mar 2024: Reflecting the spirit of togetherness and generosity during the Holy Month of Ramadan, Emirates will be serving thousands of meal boxes for fasting passengers both onboard and at boarding gates, screening an array of …

Hong Kong, 6 March 2024: The newly refurbished Emirates Lounge reopened its doors in style at Hong Kong International Airport this month. The redesigned haven warmly welcomes premium travellers flying on the airline’s two daily direct flights from …

Dubai, UAE, 1 Mar 2024: Starting in March, Emirates customers will be able to experience the best of modern movie magic on ice, as Emirates features the most lauded and awarded new films of 2023/2024.The newly launched ‘Award Winners’ …

The award-winning loyalty programme of Emirates and flydubai has signed an exclusive partnership with Visa to enhance its co-branded card portfolio across the GCC (Gulf Cooperation Council).The new partnership will redefine the Emirates Skywards and …

Dubai, UAE, 15 Feb 2024: Offering an insight into the vast scale of operation for the world’s largest international airline, Emirates shares some foodie facts about the quantities of gourmet products, dedicated chefs, and attention to detail …

Dubai, UAE, 12 Feb 2024: Love is all around at Emirates this February 14, as customers are treated to Valentine's Day-themed cakes and chocolates onboard, a range of decadent pink desserts in Emirates lounges, romantic rosé champagne, tempting gifts …

Dubai, UAE, 9 Feb 2024: Celebrating Lunar New Year on the 10 February and heralding the year of the Dragon, Emirates customers can embrace the luck of the season with curated menus in Emirates lounges in Dubai, Singapore, Bangkok, Shanghai and …

Dubai, UAE, 8 Feb 2024: Between the 9-17 February, on flights to and from Dubai-Brazil, Emirates customers will be treated to classic and colourful Brazilian dishes to celebrate the occasion of Carnival.Customers travelling from Dubai to Brazil …

Dubai, UAE, 7 February 2024: Emirates will be boosting its services to Osaka with the introduction of the A380 starting from 1 June 2024. The A380 to be deployed to Osaka will be retrofitted with the airline’s latest product, Premium Economy, …

Dubai, UAE, 2 Feb 2024: Emirates has recently experienced its busiest winter for baggage handling in the last 3 years. The winter period statistics from September 2023 to January 2024 show that while handling an average of 2.7 million bags each …

New initiative enables eligible Emirates customers to skip the Visa-On-Arrival queue in DubaiService exclusive to Indian passport holders who have booked their travel on Emirates with a valid six-month visa for US, EU or UK …

·       The refreshed Emirates Lounge will cater for up to 183 travellers at a time·       Emirates now offers four lounges across Australian airports, and operates 30 lounges across its …

Hong Kong, 1 Feburary 2024: Emirates has announced expanding its world-class Chauffer-drive service in Hong Kong, to now include the airline’s Business Class passengers arriving to and departing from Hong Kong International Airport (HKIA) starting …

Dubai, UAE, 31 Jan 2024: From 1 February onwards, Emirates is launching an innovatively designed, complimentary inflight loungewear set for Business Class customers including a relaxed cowl neck top and drawstring pants, comfortable slippers, and a …

Airline deploys additional daily service to Rio de Janeiro and Buenos Aires to meet travel demand and improve connectivity to its networkEmirates to boost capacity on busy route with five weekly flights via EK247 and EK248 Dubai, UAE – 23 …

·       Emirates now offers two Premium Economy services from Melbourne, alongside two from Sydney, placing Australia at the forefront of the airline’s multi-billion dollar aircraft retrofit programmeMELBOURNE, …

Tokyo, Japan, 18 Jan 2024: Emirates hosted an exclusive tour of its upgraded four-class A380 aircraft at Tokyo Narita International Airport this week, showcasing the highly popular Premium Economy product that’s available on the Tokyo Narita-Dubai …

Dubai, UAE, 16 Jan 2024: As many people dedicate the first month of a new year to resolutions, new goals, travel plans and a renewed commitment to a healthier lifestyle, Emirates shares some top tips on how to ‘fly better’ in 2024, with wellness at …

Skywards and TudoAzul members can now earn and redeem Miles and Points on all flights operated by Azul and Emirates, respectively.   The two carriers launched a codeshare agreement in 2021 and offer customers access to 280 destinations …

Dubai, UAE, 12 January 2024 - Emirates has today announced an exciting new offer for travellers planning to visit Dubai this winter. Starting from 12 January, people who have bought flights to Dubai or add a stopover in Dubai of 8 hours or more can …

Accra, Ghana – 8 January 2024: Emirates, the world’s largest international airline, celebrates 20 years of service in Ghana. Since the inaugural flight in January 2004 at Kotoka International Airport using an A330-200 aircraft, Emirates has become a …